A key element of implementation success is the knowledge and skill that comes from partnering with a provider who has deep understanding of the requirements of your institution. This understanding translates into products and services that meet your unique requirements and that have been proven time and again by the most demanding clinicians, administrators, and IT staff. The Esteam Total: Service team has successfully deployed our solutions to customers representing a wide spectrum of organizations, each with a specific set of needs. With the Esteam TOTAL: Service Implementation Program, you can:

• Meet organizational objectives more quickly
• Streamline adoption throughout your organization
• Decrease the learning curve for all users
• Increase your ability to leverage product features
• Ensure the highest level of satisfaction within your user community

TOTAL: Record Services

Esteam works closely with you to plan and implement your TOTAL: Record project:

• Situational Analysis - We help you identify key team members, and conduct an on-site portfolio needs analysis that helps you articulate the intended uses for TOTAL: Record, map out implementation tasks and resource requirements, and determine key personnel and project milestones.
• Administrative Training - We train your administrators to set up and manage your TOTAL: Record system.
• User Training - We provide comprehensive hands-on training for your users to help ensure that your TOTAL: Record solution provides the maximum benefit to your organization.

TOTAL: Quality Services

Our services facilitate a smooth implementation, enabling you to optimize the use of TOTAL: Quality for assessment, accreditation and planning:

• Situational Analysis & Planning - We help you articulate an accurate picture of your current assessment process and pinpoint needs including organizational assessment and planning, program assessment, accreditation and reporting - and help you establish criteria for measuring the success of your implementation.
• System Set-up & Configuration - Our professionals help you create the best configuration for your organization. In addition, you receive training on TOTAL: Quality security and user roles.
• Assessment Planning & Impact Training - We train your users to enter assessment plans and record results, including mapping of current plans into Total: Quality and creating new ones. Training also teaches users the proper methods for entering results, proposing strategies or action plans and following up on recommendations.