Esteam provides enterprise software solutions to human services organizations. Our products are particularly suited for Medicaid funded providers of life-long care to the individuals with intellectual disabilities and autism, mental health services to children, and community-based mental health and substance abuse services. The Company’s core electronic client record product is TOTAL: Record ®, a Microsoft SQL and .NET browser-based enterprise application incorporating a comprehensive clinical record, sophisticated Medicaid and other service billing and financial management functionality and broad-based enterprise performance management and improvement solutions. Esteam has entered into a strategic ISV agreement with Microsoft Dynamics which will result in the deep integration of TOTAL: Record ® with the Microsoft Dynamics GP enterprise financial application. As part of this agreement, Esteam will begin to resell the Dynamics GP product with TOTAL: Record ® creating the most advanced and comprehensive enterprise or ERP product offering in human services.

For human services organizations, clinicians, executive management and finance teams, TOTAL: Impact provides the most comprehensive suite of software, strategic consulting services and deployment expertise for significantly improving the performance of human services organizations.

The TOTAL: Impact suite from Esteam helps significantly improve the effectiveness of human services organizations by enabling them to focus on providing the best possible services to their clients. The TOTAL: Impact suite enables organizations to break down the barriers to dynamically improving the performance of people and institutions, providing real-time visibility into an organization's progress against goals, and enabling real-time adjustments in response to changing requirements. From intake to discharge, referral management to accounting - decision makers throughout the organization gain access to the information they need, organized the way they need it, made available when they need it. TOTAL: Impact enables organizations to focus on the true goal of human services - providing direct care to people.

Traditional solutions do not meet today's requirements

Unlike point products based on hard-coded client/server code, industry experts in human services delivery, management and technology designed the TOTAL: Impact suite from the ground up leveraging a modern distributed architecture. Only TOTAL: Impact is able to help each of the major components of a business excel and promote a culture of continuous improvement.

Legacy systems cannot support the ability to extend the collection of or access to data beyond the back office and lack the reporting capabilities needed to run today's human services organizations. These systems are unable to scale across the entire organization and were not designed for use by clinicians so access to critical information is limited or non-existent. The resulting processes are highly labor-intensive, prone to inaccuracy, and produce significant dollar and opportunity costs to these organizations. These old systems and processes are costly to maintain, drain IT resources, were not designed with the knowledge of the HIPAA regulations in mind, and they directly affect the ability of the organizations to collect fees for the services that are provided to clients.

Existing legacy tools also lack the ability to provide real-time visibility into the performance of the organization across a broad set of metrics. There is typically no access to up-to-date information at the point of service, which in turn directly affects service quality. Older proprietary tools cannot support the self-service expectations of today's organizations, nor can they be effectively distributed throughout the organization. Learn More >>

Every human service agency executive maintains that their organization is mission-driven and delivers high-quality programs and services. Organizations often cannot support these assertions with real-time, meaningful evidence gathered through ongoing assessment. Organizations continually seek better ways to quantify the effectiveness of service delivery, program efficiencies and compliance with accreditation standards, and demonstrate to governing bodies, boards and other constituencies that program activities fulfill strategic goals and objectives.

TOTAL: Quality is a Web-based assessment management tool that simplifies data collection and analysis to help executive managers create a quality-driven organization. TOTAL: Quality enables ongoing measurement and review that provides organizations with the information required to support results-oriented change. TOTAL: Quality provides real-time visibility into the organization's progress against goals, allowing leaders to make adjustments in response to changing requirements and insuring the alignment of the organization. The solution facilitates alignment on strategies and tasks, promotes timely, uniform reporting and supports effective planning. Most importantly, it enables organizations to use data as an agent of ongoing agency improvement. Learn More >>

TOTAL: Record is an integrated, web-based system designed to improve the way behavioral healthcare providers manage their clinical and reimbursement processes.

TOTAL: Record provides a breakthrough approach to integrating the clinical and administrative functions within human services organizations and minimizing duplication of effort, frustration and the financial penalties associated with lack of sufficient information and processes. TOTAL: Record provides real-time visibility into revenues and enables the organization to track provided services authorizations received, validity of claims, comprehensive clinical information, and all of the enrollment and intake information about clients receiving service.
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TOTAL: Service is an in-depth consulting and assessment service that helps drive greater efficiency by identifying roadblocks, articulating process improvements that enable resources to be used more effectively, recommending specific methods to improve the way work gets done, and coupling recommendations with the right technology to move the organization forward. TOTAL: Service helps ensure that the systems, processes and people in the organization are aligned and fully trained and prepared to get the full value from the TOTAL: Impact solution suite. Learn More >>