Arc of Mercer County
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TOTAL: RecordŽ from Esteam to Upgrade
Clinical and Billing Processes
PITTSBURGH, June 8, 2006 - Esteam, LLC, a leading provider of comprehensive software solutions for human services agencies, today announced that Arc of Mercer County has selected Esteam TOTAL: Record, a software application designed to help human services agencies dramatically improve clinical and reimbursement processes, and support continuous improvement efforts. Arc of Mercer County is one of western Pennsylvania's leading providers of services to people with cognitive, intellectual and developmental disabilities.
Arc of Mercer County selected TOTAL: Record to address the organization's complex, clinical and financial reporting requirements, including future adaptation to a single, uniform billing standard now in the pilot stage throughout Pennsylvania.
"The current Medical Assistance billing system takes a great amount of paperwork and time," said Bob Beach, executive director of Arc of Mercer. "In this business, the bottom line is providing and billing units of services and getting reimbursement in a timely manner. Esteam's TOTAL: Record provides the best answer for our needs by making our clinical and billing processes far more efficient, and by giving us the flexibility to adapt to the billing changes that will occur over the next several years."
Arc of Mercer operates facilities in several western Pennsylvania counties-each with its own, unique standards for categorizing individuals and the services they receive. To meet these requirements, Arc of Mercer must create a unique billing code, negotiate reimbursement rates, and track and bill services against that rate for each person served.
The advent of the Provider Reimbursement and Operations Management Information System (PROMISe), the new claims processing and management system now being piloted in several counties in the state, is also changing state Medicaid service reimbursements. Once fully implemented, PROMISe will provide a single, uniform system-and a detailed set of service codes-for managing patient information and claims processing.
Organizations like Arc of Mercer, which participates in PROMISe pilot projects, need technology that supports the shift to PROMISe and a fee-for-service environment.
"While we had a relatively small number of consumers on PROMISe billing for the pilot program, it still was taking significant time to bill for their services under our old system," Beach said.
By providing a single repository for clinical and financial information, TOTAL: Record eliminates repetitive data entry and the related potential for human error, while also helping users generate invoices that meet each payor's specific coding and related requirements. As a result, Arc of Mercer gains the flexibility to quickly and easily respond to changes in billing and other paperwork requirements.
"With TOTAL: Record, we are capturing and organizing service and billing information within a single, comprehensive database that is flexible enough to adapt to the broad range of reporting and billing standards we need to meet today and in the future," Beach said. "We're looking forward to more simplified record keeping, a more streamlined billing process with more accurate invoices, fewer invoice rejections and faster payments from our funding sources, and improved cash flow that ultimately supports our ability to grow and extend our services to a greater number of people in need."
"In an era of rapid transformation of the human services industry, Esteam solutions help our customers make significant improvements in their business processes and strengthen their financial footing by enabling much greater operational visibility," said George Pashel, president of Esteam. "We are extremely pleased that Arc of Mercer has chosen to partner with Esteam to help meet their goal of continually improving the quality of service to their clients."
Arc of Mercer County is an affiliated chapter of The Arc of Pennsylvania and The Arc of the United States, the nation's largest volunteer-based organization devoted to issues affecting people with intellectual and developmental disabilities. Arc of Mercer employs more than 300 people and consists of a family of private, non-profit organizations including The Arc Foundation, MCRA, Inc., a provider of transitional rehabilitative work for disabled individuals with occupationally related injuries, and MCAR, Inc., the oldest service provider in Mercer County for persons intellectual disabilities. Through MCAR, Arc of Mercer administers comprehensive services to more than 250 individuals, including 16 single-family group homes within the community, family life sharing for 23 individuals, in-home family support, vocational habilitation, socialization and recreational activities, job training and coaching, education advocacy, transitioning to life after high school, and continuing education and life skills classes.
About Esteam
Esteam is a leading provider of software, services and expertise focused on improving the quality of human services. Esteam solutions address a significant shortcoming in the human services market. Organizations don't have the resources, time or money to support the increasingly complex regulatory reporting and documentation requirements. Designed to be used throughout the organization, Esteam offers TOTAL: Impact, the most comprehensive suite of software, strategic consulting services and deployment expertise for significantly improving the performance of human services organizations. Esteam provides mission critical solutions for leading human services organizations such as Pressley Ridge, the Barber Institute and Keystone Human Services. For more information please contact us at info@esteam.net or by telephone at (412) 322-0629 or www.esteam.net.
Esteam, the Esteam logo, and the marks relating to other Esteam products and services referenced herein are either trademarks or registered trademarks of Esteam. All other trademarks are the property of their respective owners.
TOTAL: RecordŽ from Esteam to Upgrade
Clinical and Billing Processes
Leading provider of services to people with cognitive, intellectual and developmental disabilities to improve efficiency of billing and reporting processes while preparing for deployment of mandatory state-wide billing standards
PITTSBURGH, June 8, 2006 - Esteam, LLC, a leading provider of comprehensive software solutions for human services agencies, today announced that Arc of Mercer County has selected Esteam TOTAL: Record, a software application designed to help human services agencies dramatically improve clinical and reimbursement processes, and support continuous improvement efforts. Arc of Mercer County is one of western Pennsylvania's leading providers of services to people with cognitive, intellectual and developmental disabilities.
Arc of Mercer County selected TOTAL: Record to address the organization's complex, clinical and financial reporting requirements, including future adaptation to a single, uniform billing standard now in the pilot stage throughout Pennsylvania.
"The current Medical Assistance billing system takes a great amount of paperwork and time," said Bob Beach, executive director of Arc of Mercer. "In this business, the bottom line is providing and billing units of services and getting reimbursement in a timely manner. Esteam's TOTAL: Record provides the best answer for our needs by making our clinical and billing processes far more efficient, and by giving us the flexibility to adapt to the billing changes that will occur over the next several years."
Arc of Mercer operates facilities in several western Pennsylvania counties-each with its own, unique standards for categorizing individuals and the services they receive. To meet these requirements, Arc of Mercer must create a unique billing code, negotiate reimbursement rates, and track and bill services against that rate for each person served.
The advent of the Provider Reimbursement and Operations Management Information System (PROMISe), the new claims processing and management system now being piloted in several counties in the state, is also changing state Medicaid service reimbursements. Once fully implemented, PROMISe will provide a single, uniform system-and a detailed set of service codes-for managing patient information and claims processing.
Organizations like Arc of Mercer, which participates in PROMISe pilot projects, need technology that supports the shift to PROMISe and a fee-for-service environment.
"While we had a relatively small number of consumers on PROMISe billing for the pilot program, it still was taking significant time to bill for their services under our old system," Beach said.
By providing a single repository for clinical and financial information, TOTAL: Record eliminates repetitive data entry and the related potential for human error, while also helping users generate invoices that meet each payor's specific coding and related requirements. As a result, Arc of Mercer gains the flexibility to quickly and easily respond to changes in billing and other paperwork requirements.
"With TOTAL: Record, we are capturing and organizing service and billing information within a single, comprehensive database that is flexible enough to adapt to the broad range of reporting and billing standards we need to meet today and in the future," Beach said. "We're looking forward to more simplified record keeping, a more streamlined billing process with more accurate invoices, fewer invoice rejections and faster payments from our funding sources, and improved cash flow that ultimately supports our ability to grow and extend our services to a greater number of people in need."
"In an era of rapid transformation of the human services industry, Esteam solutions help our customers make significant improvements in their business processes and strengthen their financial footing by enabling much greater operational visibility," said George Pashel, president of Esteam. "We are extremely pleased that Arc of Mercer has chosen to partner with Esteam to help meet their goal of continually improving the quality of service to their clients."
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About Arc of Mercer County Arc of Mercer County is an affiliated chapter of The Arc of Pennsylvania and The Arc of the United States, the nation's largest volunteer-based organization devoted to issues affecting people with intellectual and developmental disabilities. Arc of Mercer employs more than 300 people and consists of a family of private, non-profit organizations including The Arc Foundation, MCRA, Inc., a provider of transitional rehabilitative work for disabled individuals with occupationally related injuries, and MCAR, Inc., the oldest service provider in Mercer County for persons intellectual disabilities. Through MCAR, Arc of Mercer administers comprehensive services to more than 250 individuals, including 16 single-family group homes within the community, family life sharing for 23 individuals, in-home family support, vocational habilitation, socialization and recreational activities, job training and coaching, education advocacy, transitioning to life after high school, and continuing education and life skills classes.
About Esteam
Esteam is a leading provider of software, services and expertise focused on improving the quality of human services. Esteam solutions address a significant shortcoming in the human services market. Organizations don't have the resources, time or money to support the increasingly complex regulatory reporting and documentation requirements. Designed to be used throughout the organization, Esteam offers TOTAL: Impact, the most comprehensive suite of software, strategic consulting services and deployment expertise for significantly improving the performance of human services organizations. Esteam provides mission critical solutions for leading human services organizations such as Pressley Ridge, the Barber Institute and Keystone Human Services. For more information please contact us at info@esteam.net or by telephone at (412) 322-0629 or www.esteam.net.
Esteam, the Esteam logo, and the marks relating to other Esteam products and services referenced herein are either trademarks or registered trademarks of Esteam. All other trademarks are the property of their respective owners.