Statewide association works to help members evaluate best technology
for meeting clinical and financial reporting standards and continuous
service quality improvement
PITTSBURGH, May 22, 2006 - Esteam, LLC, a leading provider
of comprehensive software solutions for human services agencies, today
announced that it has entered into a marketing partnership with the Pennsylvania
Association of Resources for People with Mental Retardation (PAR). Esteam
and PAR will work jointly to inform PAR member-organizations-which provide
a full range of support services to individuals with mental retardation-about
the benefits of Esteam solutions. These include TOTAL: RecordT, a software
application designed to help human services agencies dramatically improve
clinical and reimbursement processes, and support continuous quality
improvement efforts.
"The right technology solution is a key productivity tool for enabling
human services providers to adapt to the state's changing reimbursement
requirements and to drive improvements in overall organizational performance," said
Shirley Walker, PAR president and chief executive officer. "TOTAL: Record
is distinguished by its ease of use and its ability to help streamline
the data entry and billing processes to meet current needs. TOTAL: Record
provides both the platform and a clear path for compliance with the state's
evolving billing requirements."
Providers today cope with a patchwork of billing structures at the state,
county and local levels. To meet these complex requirements, a provider
must create a unique billing code, negotiate reimbursement rates, and
track and bill services against that rate for each person served. In
many instances, the submission of improper service codes on an invoice
can delay reimbursement by several months when the payor rejects the
invoice and returns it to the provider.
The new electronic claims processing and management system now being
piloted throughout Pennsylvania, called PROMISe (Provider Reimbursement
and Operations Management Information System), also is changing Medicaid
service reimbursements and how they are billed. Once fully implemented,
PROMISe will provide a single, uniform system-and a detailed set of service
codes-for managing an individual service recipient's information and
electronic claims processing.
TOTAL: Record supports the PROMISe system and the growing fee-for-service
environment by providing a single repository for clinical and financial
information. Users can eliminate repetitive data entry and the related
potential for human error. Organizations using TOTAL: Record gain the
ability to track services more accurately and generate correct invoices
that meet each payor's specific requirements. With TOTAL: Record, organizations
have greater flexibility to respond and adapt to changes in billing and
other paperwork requirements, expand or introduce new services, and scale
their organizations to keep pace with new growth opportunities.
Walker notes that PAR's choice of Esteam is the result of a comprehensive
evaluation of other available software products and vendors.
"In a highly competitive review, the PAR board of directors, which includes
representatives of human services organizations, thoroughly evaluated
a number of offerings," said Walker. "TOTAL: Record had a clear edge
in a number of important areas including its outstanding support of the
clinical and financial tasks required by PROMISe and a fee-for-service
billing environment.
"Our board understands the competitive, economic and political landscape
in this state and looked closely at the options before concluding that
Esteam offered the greatest value to our members, support for their current
needs and a foundation for the future," said Walker.
TOTAL: Record and TOTAL: Quality, which are part of the TOTAL: Impact
suite of solutions from Esteam, offer a comprehensive solution for the
implementation of continuous improvement and assessment. These solutions
are already employed by a growing number of PAR members including Lakeshore
Community Services, the Dr. Gertrude A. Barber National Institute, Keystone
Human Services, The Association for Independent Growth (TAIG), Fayette
Resources, Inc., Arc of Mercer County, and Passavant Memorial Homes.
"TOTAL: Record is extremely user-friendly, and this was one of the smoothest
transitions to a new software function that we've ever pursued," said
Alan Benson, Lakeshore Community Services' chief operations officer. "A
key benefit is authorization management. TOTAL: Record eliminates dependence
on paperwork-driven processes.
"The ability to track demographic information for each consumer-like
case notes, medication information and allergies-along with billing data
in a single program makes it even more functional," Benson added.
"The changing reimbursement environment in Pennsylvania presents human
services providers with both a significant challenge and a unique opportunity
to implement solutions that enable them to improve operations and financial
performance," said George Pashel, president of Esteam. "We are focused
on helping organizations improve operational excellence, which will enable
them to direct their scarce resources to focus even more attention on
what really matters-providing high quality services. We're extremely
pleased to partner with PAR and look forward to being an important resource
for every PAR member."
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About PAR
The Pennsylvania Association of Resources for People with Mental Retardation
(PAR) is a 501(c)(3) organization dedicated to improving the quality
of supports and services provided to people with mental retardation and
their families.
PAR has represented providers of community mental retardation services
and supports throughout the Commonwealth of Pennsylvania for 36 years.
With community mental retardation services currently provided in every
county in 3,827 residential sites across the state, plus numerous non-residential
and in-home supports, PAR's representation of community mental retardation
supports and services remains the largest in Pennsylvania.
As an educational organization, PAR provides valid, reliable, up-to-date
research and information as one of the services we offer in support of
our mission.
About Esteam
Esteam is a leading provider of software, services and expertise focused
on improving the quality of human services. Esteam solutions address
a significant shortcoming in the human services market. Organizations
don't have the resources, time or money to support the increasingly complex
regulatory reporting and documentation requirements. Designed to be used
throughout the organization, Esteam offers TOTAL: Impact, the most comprehensive
suite of software, strategic consulting services and deployment expertise
for significantly improving the performance of human services organizations.
Esteam provides mission critical solutions for leading human services
organizations such as Pressley Ridge, the Dr. Gertrude A. Barber National
Institute and Keystone Human Services. For more information please contact
us at
info@esteam.net or by telephone
at (412) 322-0629 or
www.esteam.net.
Esteam, the Esteam logo, and the marks relating to other Esteam products
and services referenced herein are either trademarks or registered trademarks
of Esteam. All other trademarks are the property of their respective
owners.