PITTSBURGH, April 25, 2006 - Esteam, LLC, a leading
provider of comprehensive software solutions for human services agencies,
today announced that the Association for Independent Growth (TAIG), one
of Philadelphia's largest providers of supports for people with disabilities,
has selected Esteam software and services for improving administrative
processes and supporting continuous improvement efforts. TAIG licensed
TOTAL: RecordT, a software application that helps human services providers
dramatically improve clinical and reimbursement processes, and TOTAL:
Quality, a Web-based assessment management tool that simplifies data
collection and analysis to help create a quality-driven organization.
TAIG is currently implementing TOTAL: Quality to help address the increasingly
complex reporting requirements faced by today's human services agencies.
"Many of the people we support with services came to us with very specific, court-determined
standards for service," said Agnes Rudolf, TAIG's vice president of administration
and chief financial officer. "The unique circumstances of these individuals place
specific, quality related reporting requirements on our organization. For example,
we routinely are required to submit quality improvement plans to Philadelphia
and Montgomery counties, as well as provide data to a number of independent monitoring
organizations.
"The ability to gather and organize outcomes and related data, including historical
information in TOTAL: Quality, improves our ability to meet these demands without
continually reinventing the process," Rudolf added. "We also can create a wide
range of reports that are meaningful to our board of directors and executives,
while maintaining the flexibility to provide information to external audiences
including family members, support coordinators and advocacy groups."
TAIG personnel will use TOTAL: Record to enable the organization to comply
with the new Pennsylvania reporting and billing standards that will roll
out under PROMISe (Provider Reimbursement and Operations Management Information
System). PROMISe will establish a single, uniform system-and a detailed
set of service codes-for managing patient information and claims processing,
and is now being piloted by numerous organizations throughout the state.
"After a comprehensive review of available solutions on the market, we determined
that TOTAL: Quality is the best organizational/quality management tool available
for our organization," said Joe Bucci, president and chief executive officer
of TAIG. "TOTAL: Quality provides us with a web-based management system that
we can make available to staff throughout our organization. The solution is also
helping us re-examine our organizational goals, articulate key objectives, and
improve the way we look at and measure quality. These capabilities strongly support
our holistic approach to service provision and will allow us to focus more of
our attention on helping our staff provide an even higher level of service to
our consumers."
"Our evaluation showed that the Esteam suite of solutions is clearly superior
for meeting our current and anticipated needs," Rudolf said. "TOTAL: Quality
supports our commitment to meeting and exceeding quality standards for the services
we provide. TOTAL: Record offers billing capabilities that will be very important
for meeting PROMISe and the growing fee-for-service requirements. We anticipate
being able to migrate quickly and smoothly to TOTAL: Record once those standards
are in place."
"Service quality is critically important and is a key driver behind the success
of any organization," said George Pashel, president of Esteam. "Our solutions
support that critical objective by helping users focus on continuous improvement
and achieving excellence in all areas of their operations so they can concentrate
on providing high quality services to people in need. We are pleased to have
been selected as a key technology provider to TAIG and look forward to contributing
to their continued growth and success."
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About TAIG
Founded in Philadelphia in 1984, TAIG has continuously supported people
with disabilities to be successful in every endeavor they choose. As
a leader in the community inclusion movement, TAIG recognizes all individuals
as valued, contributing citizens with full rights to enjoy "life, liberty
and the pursuit of happiness." As one of Pennsylvania's largest providers
of community living, home and day supports, TAIG offers a full range
of options to individuals and families who seek innovative solutions
to the specific needs of their unique situation. Focused on abilities,
the resourceful staff of TAIG is dedicated to building on the strengths
of individuals and their families for the well-being of the whole community.
www.taiginc.org
About Esteam
Esteam is a leading provider of software, services and expertise focused
on improving the quality of human services. Esteam solutions address
a significant shortcoming in the human services market. Organizations
don't have the resources, time or money to support the increasingly complex
regulatory reporting and documentation requirements. Designed to be used
throughout the organization, Esteam offers TOTAL: Impact, the most comprehensive
suite of software, strategic consulting services and deployment expertise
for significantly improving the performance of human services organizations.
Esteam provides mission critical solutions for leading human services
organizations such as Pressley Ridge, The Barbor Institute and Keystone
Human Services. For more information please contact us at
info@esteam.net or
by telephone at (412) 322-0629 or
www.esteam.net.
Esteam, the Esteam logo, and the marks relating to other Esteam products
and services referenced herein are either trademarks or registered trademarks
of Esteam. All other trademarks are the property of their respective
owners.