"The Esteam TOTAL: Impact suite of solutions is helping some of the leading human services organizations dramatically reduce manual paper-driven processes and as a result is significantly improving organizational productivity. Staff and resources are thus being freed up to focus on improving the quality of services delivered to clients."

"The TOTAL: Impact suite of solutions was designed from the ground up to help human services organizations improve overall performance throughout the organization. We are very proud of the direct and measurable impact that our solutions have produced for our customers. Before TOTAL: Record, we kept a 20 percent reserve on Medicaid billings. Now our reserve is only 5 percent, and our turnaround on receivables is much faster."

"Many systems are old programs modified to handle new requirements and are cumbersome. TOTAL: Record was created specifically for needs like ours, and you can see the difference in how well it works."

"Consumers select providers based on perception of value. TOTAL: Quality gives us an evidence-based system that quantifies service quality."