Tuesday, July 24th, 2007

1:00-1:15 pm: Welcome and Introductions, David Rumberger, Eastern Sales Manager

• Participants Introduction
• Review from the last meeting
• Esteam Customer Conference Overview and Goals
• Partner Introductions

1:15-2:15 pm: Esteam Update, George Pashel, President and CEO

• Status and progress of our business
• Recent News
• Vision and Next Steps
• Q&A

2:15-3:00 pm: New Product Announcements

• TOTAL:  Quality
• TOTAL:  Presentation

3:00-3:15 pm: Break

3:15-4:00 pm: Customer Presentation - Pressley Ridge, Michelle Hodge

• TOTAL: Record

4:00-4:45 pm:Esteam Services, BJ Lang, Services Manager

• Best Practices, Strategy, Implementation, Upgrade Planning

4:45-5:30 pm:Partner Overviews, Mitch Sheffler, Northeastern Sales Manager

• McBee Associates, Inc., Steve Kohler
• InterDyn-Artis, Linda Artis
• Schnieder Downs, Eric Wright
• PDC Pharmacy Services, Pat Demico

5:30 pm: Reception with Cocktails & Appetizers

Wednesday, July 25th, 2007

8:15 -8:30 am: Introduction to Day Two, David Rumberger

• Questions and Comments from Day One

8:30-9:30 am: TOTAL: Record, Michael Grafton, Chief Technology Officer

• Development
• Documentation
• Infrastructure
• Roadmap

9:30-10:00 am: Customer Support, Ben Wilson, QA and Support Manager

• Current State
• Roadmap

10:00-10:15 am:Break

10:15-11:00 am:Customer Presentation - Keystone, Kristine Koontz

• TOTAL: Qualtiy

11:00 am -12:00 pm:Breakout Sessions (New Topics for 2007)

• TOTAL:  Record
  • Chair: Pressley Ridge, Michelle Hodge
  
  
• TOTAL:  Quality
  • Chair: Gertrude Barber National Institute, Chris Curcio
  • Migrating from V3.0 to V4.0

 
12:00-1:00 pm: Working Lunch: Customer - Family Links, Scott Cunningham

• TOTAL: Presentation

1:00-1:45 pm: Executive Feedback Session, Management Team

• Q&A
• Doing Business with Esteam
• Feedback for Esteam

1:45-2:15 pm: Wrap-up and Next Steps, George Pashel

• Action Items
• Customer Conference Evaluations, Frank Kucan, Midwestern Sales Manager

2:15 pm: Meeting Adjourns